Technology & Data

CGSO

Consumer Goods and Services Ombud

Accredited consumer goods and services dispute resolution scheme.

Issued by:National Consumer Commission / CGSOCitation:GN 2012
RetailFMCGTechnologyFinancial Services

Sections

1

Duties

1

Questions

2

Assessment from

R 15 000

What the assessment covers

The assessment works through 2 questions across 1 duty, scored out of 18. Each answer generates the specific actions needed to close or prove that duty — and a “yes” only counts once its evidence is in, which is what makes the score defensible rather than self-declared.

The questions themselves are part of the assessment.

CGSO

Find out where you stand on CGSO

Run the assessment, get your score, and get the exact list of what to fix — with the evidence trail an auditor will ask for.