Manufacturing & Logistics
CGSO Rules
Consumer Goods and Services Ombud Scheme Rules
Prescribes the rules for the Consumer Goods and Services Ombud scheme binding on members including retailers and manufacturers.
Issued by:Consumer Goods and Services OmbudCitation:Scheme Rules under CPA 68 of 2008
Manufacturing & LogisticsRetailFood & Beverage
Sections
2
Duties
2
Questions
3
Assessment from
R 14 000
What the assessment covers
The assessment works through 3 questions across 2 duties, scored out of 39. Each answer generates the specific actions needed to close or prove that duty — and a “yes” only counts once its evidence is in, which is what makes the score defensible rather than self-declared.
The questions themselves are part of the assessment.
CGSO Rules
Find out where you stand on CGSO Rules
Run the assessment, get your score, and get the exact list of what to fix — with the evidence trail an auditor will ask for.