Technology & Data

CPA Digital

Consumer Protection Act Digital Commerce Regulations

Applies CPA consumer rights to online commerce including returns, delivery, and direct marketing in digital channels.

Issued by:National Consumer CommissionCitation:Regulations under CPA 68 of 2008
TechnologyRetailFinancial Services

Sections

2

Duties

2

Questions

3

Assessment from

R 22 000

What the assessment covers

The assessment works through 3 questions across 2 duties, scored out of 39. Each answer generates the specific actions needed to close or prove that duty — and a “yes” only counts once its evidence is in, which is what makes the score defensible rather than self-declared.

The questions themselves are part of the assessment.

CPA Digital

Find out where you stand on CPA Digital

Run the assessment, get your score, and get the exact list of what to fix — with the evidence trail an auditor will ask for.